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Crisis Management

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Crisis Management is a central component of comprehensive School Safety. The most important consideration in both Crisis Management and Safe Schools efforts is the health, safety, and welfare of the students and staff.

Wayne RESA is committed to supporting all constituent districts with the development, implementation, and execution of a comprehensive Safe Schools Plan emphasizing preventive strategies ranging from building design to discipline policies and programs which improve school climate.

The purpose of this site is to provide up-to-date resources for district superintendents, school administrators, teachers, and staff members to access when dealing with crises impacting the school community.

Key Terms

  • Crisis Management  is that part of a school division’s approach to school safety which focuses more narrowly on a time-limited, problem-focused intervention to identify, confront and resolve the crisis, restore equilibrium, and support appropriate adaptive responses.
  • Crises shall include but not be limited to situations involving the death of a student, staff member, or a member of a student’s immediate family by suicide, substance abuse, illness, or accident.
  • Critical incidents shall include situations involving threats of harm to students, personnel, or facilities. Critical incidents include but are not limited to natural disasters, fire, use of weapons/explosives, and the taking of hostages. Such incidents require an interagency response involving law enforcement and/or emergency services agencies.

(Source: Virginia Department of Education)

Crisis Management Resources

School Safety Resources 

Systems-Level Prevention

school safety dot gov

Michigan has many agency programs and contacts that can help your school build a school safety plan. Check out as you develop your plan.

24-Hour Crisis Lines

  • Call 1-800-241-4949 - DWIHN Crisis Helpline
    • The Detroit Wayne Integrated Health Network (DWIHN) is Here to Talk. Here to Help. Our trained clinicians are standing by 24 hours a day, 7 days a week to help you.
  • Text HOME to 741741 - Crisis Text Line
    • Text from anywhere in the United States, anytime. Crisis Text Line is here for any crisis. A live, trained Crisis Counselor receives the text and responds, all from our secure online platform. The volunteer Crisis Counselor will help you move from a hot moment to a cool moment.
  • Call 988 - 988 Suicide & Crisis Lifeline
    • The 988 Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals in the United States.


  • Call or text 1-800-985-5990 (para Español, oprima "2")
    SAMHSA Disaster Distress Helpline
    • SAMHSA’s Disaster Distress Helpline provides 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters.

OK2SAY Confidential Tip Line

OK2SAY is the student safety program that allows students to confidentially report tips on potential harm or criminal activities directed at students, school employees, and schools.

Ok 2 Say Logo: Stop the Silence. Help End the Violence

Report online at OK2SAY
Text: 652-729 (OK2SAY)
Call: 8-555-OK2SAY