Human Resources

Wayne RESA's SMART Payroll System is an extensive human resource and payroll system with integration to the general ledger, time and attendance, and fringe benefit systems. Each component efficiently manages and easily maintains all employee-related information.

Have a question about SMART?

Submit a ticket via email bussvc.support@resa.net. Please be sure to include the following information in your email:

Details related to the issue
Image of what is displayed on your screen
How often has the issue occurred
Contact information (name, district, and phone number)
Availability
Urgency of request

You may also call (734) 334-1855 to leave a voicemail. The voicemail is automatically directed to our helpdesk application. A Business Analyst will respond when they are able.

Do you have an urgent issue? Call (734) 334-1351 during normal business hours and your call will be directed to a Business Analyst immediately.

Documentation

Documentation is only accessible within the application, SMART Web or through our client Google Drive. If you need access to documentation or can’t find what you are looking for, please submit a ticket to bussvc.support@resa.net.

Software Upgrades and Releases

Below are two links. The first is for Consortium members to implement our software installations. A login ID and password are needed to access the software installations. If you need assistance with an ID, please call your content consultant at (734) 334-1353. The second link is for application software release notes.